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THE POSITION
Our new Innovation & Technology Director will be joining a high-performance organization
focused on delivering reliable, secure, and customer-centered technology services
citywide. The Innovation & Technology Director plans, organizes, directs, and coordinates
all operations and activities of the Innovation & Technology Department; develops and
implements the City’s Innovation & Technology Strategic Plan in cooperation with other
departments; establishes appropriate technology policy; and represents the City with
internal and external technology partners and stakeholders.

Reporting directly to the City Manager, this at-will position provides strategic, ethical
leadership for citywide technology services, including information security, compliance,
and technology investments aligned with business needs and sound fiscal principles.

The Innovation & Technology Director oversees enterprise applications, infrastructure,
and customer support; leads major technology initiatives and capital projects; and
partners with City leadership and departments to strengthen service delivery, resilience,
and innovation. The Innovation & Technology Director also serves as the City’s Chief
Information Security Officer.

Key priorities and major initiatives include:
• Domain name change
• Support implementation of RMS

• Establish a framework for automated software deployment and updates
• Evaluate solutions for virtual server farm management
• Evaluate VPN solutions
• Continue progress for AI utilization throughout the City

This position requires ten (10) years of increasingly responsible IT experience, including
four (4) years in a supervisory or executive leadership role.

A bachelor’s degree in computer science or management information systems may
substitute for two (2) years of experience; or a master’s degree in computer science or
management information systems may substitute for four (4) years of experience.

A FULL JOB DESCRIPTION CAN BE FOUND
ON THE CITY OF MEDFORD WEBSITE

AT: CITYOFMEDFORD.ORG

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