Page 8 - ITDirector-MFR

CORE COMPETENCIES FOR THIS ROLE
Business Thinking
Effective performers see the City as a series of integrated and interlocking

business processes. They understand general business concepts that
govern these systems and their interfaces. They create and/or realign these
systems in response to changing needs. They understand that a change in
one process can have dramatic and unintended impact across the entire City.

They are adept at using these interdependencies to synergistic advantage.

Delegation
Effective performers willingly entrust work to others. They provide clear

guidelines, monitor, redirect, and set limits as needed. They provide
challenging assignments whenever possible, sharing the authority and
providing resources and support that empower others to meet their
expectations.

Strategic Thinking
Effective performers act with the future in mind. They plan and make
decisions within the framework of the City’s strategic intent. They know

and understand the factors influencing strategy (e.g., core competence,
customers, and the organization’s current strengths and limitations). They
consider future impact when weighing decisions. They constantly think in
terms of continually improving City services.

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